Support

We’re here to help with Boulder King, FitScribe, and every Allerton Apps experience. Reach out and we’ll respond within one business day.

Email support@allertonapps.com

Monday–Friday, 9am–5pm Eastern. Typical response time: under 1 business day.

Get In Touch

Choose the contact that best matches your question.

Product support: support@allertonapps.com
Billing & subscriptions: Manage through your Apple ID subscriptions, then email us if something looks off.
Business inquiries: dev@allertonapps.com

What To Include

The more detail you provide, the faster we can help.

Your device model and iOS version
The product name and build number (FitScribe: Settings → About, Games: App Store version on the listing)
What you were doing right before the issue (e.g., “Boulder King, Level 12 dash tile” or “FitScribe, editing Tuesday workout”)
Screenshots or screen recordings, if available

Self-Service Resources

Review key references any time.

Account & Data Requests

For privacy or account deletion requests related to Boulder King, FitScribe, or any Allerton Apps title, email support@allertonapps.com with the subject “Allerton Apps Data Request.” Include the Apple ID or transaction receipt you used so we can verify ownership. We strive to complete requests within 7 days.

If you’re experiencing a health emergency, contact local medical professionals immediately. FitScribe is not intended to provide medical advice.